Orby
Light Up Products Company Privacy Policy
This website is owned
and operated by Orby Light Up Products Company.
Here at Orby, we
recognize that many visitors to our sites are concerned about the information
they
provide to us, and how we treat that information. So we've developed a
Privacy Policy to address this sensitive area. We may update the Privacy
Policy from time to time, so please check in occasionally. Some of our
sites may be directed in whole or in part to children under the age of
13. Our policy regarding these sites is described below under the heading "." In addition,
not all of our websites are subject to this policy. Please see the list
of affiliated websites not subject to this policy listed under
the heading "Links to Other Sites." Whenever we refer to our "sites" in
this policy, we mean only those sites subject to this Privacy Policy.
If
you have any questions about our Privacy Policy or our Children's Privacy
Policy, you can contact us at:
Orby Light Up Products 160 Hunts
Lane Chappaqua NY 10514 Attention: Legal Department 1-800-338-3903
Our
offices are open from 9 a.m. - 5 p.m. Eastern Time, Monday through Friday.
Please feel free to email us anytime by visiting our website: . We'll be
happy to answer your questions or hear your concerns.
Our Policy At
our sites, we do not collect personally-identifiable information from individuals
unless they provide it to us voluntarily and knowingly. This means we do
not require you to register or provide information to us in order to view
any of our sites. If you register in order to use one or more of the many
features of our sites, in addition to other purposes described in this
Privacy Policy, we use the information you supply for the purpose of providing
the services you've requested. These features may include:
• Send
to a friend • Orby product contest • Orby story submissions
Depending
on the feature you have registered to use, we may collect one or more of
the following types of personally-identifiable information: name, address,
phone number, email address, username and password. If you do not provide
this information, you may not be able to register for that or other features
on the site. You can always access and review your personally-identifiable
information by visiting any of the sites on which you have registered.
In addition, you can correct factual errors in your personally-identifiable
information by editing your profile on any of our sites.
Creating,
viewing and editing your personally-identifiable information can only be
done with a valid member-provided user id and password.
If you specifically
agree to follow-up contacts by us or ask to be put on our mailing list
when you register, we may contact you from time to time. You can always
change your preference for follow-up contacts or opt out of any further
contacts or services just by e-mailing us at any time. However, unless
you specifically register to receive communication from a site, that site
will not contact you.
Except as described in this Privacy Policy, we
don't share the information you give us with anyone outside of the Orby
Light Up Pruducts Company, unless the information is requested by law enforcement
personnel or we are required by law to disclose it.
We may use the
personal information you provide us to improve our marketing and promotional
efforts; to statistically analyze website usage; and to improve our features
and the content of our sites. You would never be opted into a service you
did not request.
We may also use your personal information to customize
the content that our sites deliver to you. For example, we may customize
product information and promotions we deliver to you based upon the information
you have previously provided to us. Cookies Like
most companies, we use "cookie" technology on our sites to collect
aggregate information. When you log into one of our sites, the cookie tells
us whether
you've visited us before or are a new visitor. This allows us to measure
the appeal of our sites to new and return visitors. The cookie doesn't
track any personal information about you or provide us with any way to
contact you, and the cookie doesn't extract any information from your computer.
Cookies are simply the best way for us to be able to offer you the most
enjoyable and hassle-free online environment.
Contests and Sweepstakes Our
sites sometimes include notices of contests, sweepstakes or other promotions
we are conducting, and we may permit you to participate electronically
in some cases. If that occurs, we will use the information you provide
for the purpose of conducting the contest, sweepstakes or promotion (e.g.,
to contact you if you're a winner). In addition, we may participate in
internet related promotions sponsored by reputable third parties. In these
instances, if you are a participant in such promotions, we may provide
certain personally-identifiable information to these third parties in furtherance
of the promotion. These parties have agreed to hold this information in
confidence, not use it for any purpose except to carry out the requested
service, and honor Orby’s privacy and security policies in the way
this information is handled.
Questionnaires and Surveys From time
to time, our sites may also be conducting questionnaires and surveys. Survey
information will be treated like all of the information we collect, and
it is used to help us improve the appeal of our products and our sites.
Third
Parties Service Providers We sometimes employ other companies and individuals
to perform services for us. For example, we hire agencies to help administer
consumer promotions, to analyze data, to fulfill orders you place, and
to provide customer service. These parties are required to maintain any
personal information they receive from you in confidence and may only use
it in connection with the services they are providing to us.
When you
Shop with Us If you shop with us via our website, we collect the following
information: name, address, phone number, email address, billing information
including credit card number and expiration date as well as information
such as an alternative address for shipping purposes. We only use your
name, address, phone number, billing information/credit card information
to process your order. The email address you provide is used for internal
purposes only, such as confirming and tracking your order. We may also
contact you via email or regular mail from time-to-time to keep you up-to-date
on the latest news or to send you our latest offerings. If you would rather
not receive marketing emails from us, please opt-out by visiting the area
of the site where you registered. Security Orby takes your
privacy and security seriously, for this reason we have established physical
security measures including locked doors and files, electronic security
and managerial controls that limit the potential for misuse of information
by employees and contractors.
Children's Privacy Policy
Children's
Privacy Policy -- General
Some of our sites may be directed in whole
or in part to children under the age of 13. Generally, we do not directly
or indirectly collect personally identifiable information from children
under the age of 13 in these areas. On some sites, children are allowed
to send preprogrammed messages to friends regarding a particular feature
of the site. In these instances, the child is prompted to enter the email
addresses of his or her friends and some other non-identifiable information,
such as his or her initials. This information is automatically discarded
as soon as the preprogrammed message is delivered. From time to time, however,
we may request limited personally identifiable information in order to
conduct online contests or sweepstakes. Our practices with respect to collection
of personally identifiable information from children under the age of 13
are described below. We do not condition a child's participation in an
activity on the child's disclosing more personal information than is reasonably
necessary to engage in the activity. In addition, a parent may at anytime
review any personally identifiable information collected about their child
under the age of 13, have this information deleted and prohibit further
collection or use of the child's information (although this may require
the child to forfeit any prize won in a sweepstakes or contest).
Children's
Privacy Policy - Information Collected in Contests and Sweepstakes
Some
of our sites directed in whole or in part to children under the age of
13 occasionally offer contests and/or sweepstakes. Our contests
and sweepstakes are designed in such a manner that a child under the age
of 13 is not required
to provide any personally identifiable information about him/herself (other
than a parent's e-mail address) prior to being named a winner. To participate
in these contests or sweepstakes, however, we may require the child to
provide a screen name and a parent's e-mail address. We send an email to
the parent notifying the parent that his/her child wishes to participate
in the contest or sweepstakes. The parent has the option to withhold his/her
consent to the child's participation. If the parent does not withhold his/her
consent and the child is a potential winner of a prize in the sweepstakes
or contest, the child is required to print a form requesting, among other
things, the parent (and not the child) to provide the information necessary
to award the prize, such as the child's name, address, social security
number and other personally identifiable information. The parent is required
to sign this form and return it to us.
The parental email address collected
from each child is used solely to obtain parental consent, and it is not
provided to any third party except those third parties we have engaged
to assist us in running the contest or sweepstakes. These third parties
are required to maintain the parental email in confidence and may only
use it in connection with the services they are providing to us. The information
collected from winners may be (i) used in advertising and promotional activities
relating to our contest and/or sweepstakes, which may include making certain
of this information publicly available, and (ii) passed on to third parties
for the purpose of awarding prizes, and, depending on the type of prize,
these third parties may not be prohibited from using the information for
purposes other than awarding the prize (such as marketing or advertising).
Again, please note that personally identifiable information (other than
a parent's address) is only collected from the parents of children under
the age of 13 who have potentially won a prize, and only after the parent
consents to the award of the prize and the disclosure of the information.
Children's
Privacy Policy - Contact Information If you have any questions about
our Children's Privacy Policy, please do not hesitate to contact us at
the address, phone number or e-mail address listed at the top of this Privacy
Policy.
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